Refund Policy

Last updated: March 6, 2026

1. Overview

We stand behind our product’s quality and your satisfaction with it is important to us. However, because it is a digital service, provided via API, we generally offer no refunds.

2. Refund Eligibility

If you change your mind about your purchase and have not yet used our service (sent any OTP messages), we will happily issue a full refund upon your request over the next 14 days.

Refund requests made after using the service are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within 14 days of your original purchase.

3. How to Request a Refund

To request a refund, please email us at info@roidnet.com with:

  • Your registered email address.
  • The date of your purchase.
  • A brief reason for the refund request.

4. Cancellations

You may cancel your subscription at any time from your account settings. Cancellation stops future renewals but does not automatically trigger a refund. You will retain access to the Service until the end of your current billing period.

5. Company Details

  • Entity: RoidNet
  • Address: Merkez, Halaskargazi Cd. No:153, 34381 Şişli/İstanbul, Turkey
  • Website: https://roidnet.com/
  • Email: info@roidnet.com